Contact Us

Effective Date:April 3, 2026

Thank you for your interest in Tailor Boys. We value every customer and are committed to providing you with prompt and helpful assistance. Whether you have a question about your order, need help with sizing, or simply want to share your feedback, we are here to help.

Customer Service Email
For all inquiries, including order status, product questions, returns, exchanges, and general support:
retail@mbclothacc.com

We strive to respond to all emails within 1 to 2 business days. Please include your order number (if applicable) in the subject line to help us assist you faster.

Business Hours
Monday to Friday: 9:00 AM – 6:00 PM (CET)
Saturday, Sunday, and public holidays: Closed

Please note that our business hours are based on Central European Time (CET). Emails received outside of business hours will be responded to on the next business day.

Our Physical Address
Tom Tailor Retail GmbH
Garstedter Weg 14
22453 Hamburg
Germany

Please note that this is our corporate address. Returns must be sent to the return address provided in our Return Policy. Do not send returns to this address unless otherwise instructed.

Website
www.mbclothacc.com

Frequently Asked Questions
Before contacting us, you may find the answer to your question in our:

  • Privacy Policy

  • Exchange & Return Policy

  • Shipping Policy

  • Payment Policy

  • Terms of Service

We look forward to hearing from you.